FAQs • Avon OH • CivicEngage

What are the different colored paint markings and/or flags that appear on tree lawns and my property? Why aren't I notified before workers make these marks on my property?: Different utilities use colored markings and flags indicating where their cables and pipes are buried. As required by law and prior to any digging that is to occur near these lines, the utilities must be called out to paint markings or flags showing these locations, sometimes even up to the home's connection point. Utility companies have legal easements automatically giving them the right to be on private property. There may be as many as 15 different crews out in numerous sections of the community on any given day. The City is, therefore, unable to provide each resident with notice before the crews start work.
Color codes: RED - Electricity, BLUE - Water, GREEN - Sewer, ORANGE - Cable and Communications, YELLOW - Gas

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Service FAQs

1. What are the different colored paint markings and/or flags that appear on tree lawns and my property? Why aren't I notified before workers make these marks on my property?: Different utilities use colored markings and flags indicating where their cables and pipes are buried. As required by law and prior to any digging that is to occur near these lines, the utilities must be called out to paint markings or flags showing these locations, sometimes even up to the home's connection point. Utility companies have legal easements automatically giving them the right to be on private property. There may be as many as 15 different crews out in numerous sections of the community on any given day. The City is, therefore, unable to provide each resident with notice before the crews start work.
Color codes: RED - Electricity, BLUE - Water, GREEN - Sewer, ORANGE - Cable and Communications, YELLOW - Gas

2. When will you pick up leaves in the fall?: Weather permitting, the Service Department will pick up your raked leaves at the curb beginning the last week of October through the first week of December. ( See Leaf Collection Services for more details).

3. Who do I call if there is a street light out?: You may call 440-937-5729 or report on line to First Energy. Be sure to give us the address where the light is out. First Energy Reporting Lighting Problem

4. When does the Street Department pick up branches?: The city offers curbside chipping services throughout the year, except during the leaf pickup and snowplow seasons. If you have branches that you would like to have chipped, please call the Service Department at 440-937-5729 to be added to the list (see Curbside Chipping for more details).

5. What do I do with yard waste like my dead plants, leaves and grass clippings?: You may BAG your yard waste using brown refuse bags and put them out on trash day for Republic Waste Services to pick up. This service is offered year-round.