Mailbox Guidelines & Maintenance

It is the homeowner's responsibility to install and maintain their mailbox.
Listed below are the United States Post Office Guidelines for installing and maintaining your mailbox:

♦  Position your mailbox 41" to 45" from the road surface to the bottom of the mailbox or point of mail entry.  

♦  Place your mailbox 6" to 8" from the curb.

♦  Put your house number on the mailbox.

♦  The best mailbox supports are stable but bend or fall away if a vehicle hits them.  Federal Highway Administration                recommends a 4" x 4" wooden support (we prefer treated wood that does not rot) or a 2" -diameter standard steel or            aluminum pipe.

♦  Bury your post no more than 24" deep.

♦  Mailboxes take a beating from the weather, so we recommend an annual mailbox checkup to avoid damage.  Make              sure your post is tightly secured into the ground and there are no signs of rotting wood and/or rusted parts.

♦  Tighten loose hinges on the door and fix any loose parts.

♦  Keep the path to your mailbox clear.

Mailbox Damages

The City's primary obligation is to ensure the safety of all residents, businesses and others within the City by keeping roadways free of snow and ice.  Damage to mailboxes and mailbox posts are often unavoidable due to their close proximity to the roadway. It is a shared responsibility between the City and residents/businesses when mailboxes are damaged during City operations. Snow and ice are very heavy and will tend to loosen posts that are in the ground. Please inspect your mailbox each year before winter to prevent damages.  See below for more information:

♦  All mailboxes/posts should be installed (and maintained) in a fashion as to absorb the impact of snow/ice coming off of a   snowplow blade.

♦  If your mailbox is knocked over by the heavy snow being pushed against it, please contact the Service Department at 440-937-5729 to investigate the circumstances and a determination will be made if the mailbox/post was physically hit by the plow or it was not installed or maintained properly.  

♦  Rotted posts will not be replaced by the City.  This is the homeowner's responsibility.

♦  The City does not replace decorative mailboxes/posts and/or landscaping around the mailbox.  If a homeowner/HOA chooses to have a decorative mailbox, they are responsible for replacement parts to make the repairs.  The homeowner may contact the City to fix the mailbox should it be knocked over by the plow/heavy snow, however, the City will not reimburse for the costs.